Real Estate Agent Services Administrator

Real Estate Agent Services Administrator

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Ocean Pines, Maryland office. The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

Responsibilities:

• Maintain listings, sales, settlements, and processes.
• Compile competitive brokers' sales figures on a regular basis and forwards to Corporate Headquarters.
• Keep records on all MLS functions such as agent additions, terminations, and transfers.
• Provide support for the assigned offices in a variety of areas including but not limited to, processing checks, processing listings/contracts/settlements, agent processing, ordering agent materials, greeting visitors, and answering office phones.
• Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, processing billing, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.
• Serve as POC for all social media activities for the branch, including creating lively and engaging posts on social media platforms.
• Perform the duties of a receptionist maintaining the front desk area in a professional manner and ordering office supplies as needed.
• Interact with Agents, staff and clients providing assistance and support as needed.
• Assist with development and implementation of advertising, marketing, and social media initiatives.
• Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.
• Provide support to Branch Manager in a variety of areas included but not limited to recruiting, retention, training and sales meetings.

Qualifications:

• Equivalent combination of education and experience is considered.
• High Schools Diploma or Bachelor's Degree (preferred) in related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.
• Minimum of three (3) years of related experience is required. Real estate, mortgage or title experience is preferred.
• Highly proficient in Microsoft Office (Excel, Word, Power Point, email).
• Must have strong background in data visualization (i.e., create graphs, charts, and related forms of visual data for reports).
• Excellent business communication skills and ability to multi-task are critical.
• Accounting and/or bookkeeping experience helpful.
• Strong organizational and interpersonal skills required.

Supervisory Responsibility:

This position will not supervise employees.

Licenses and Certifications:

There are no additional licenses and/or certifications required.

Work Environment:

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel:

Limited travel to various worksites is required.

Hourly Pay Rate:

$18.00 - $27.65

Benefits:

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

About Us:

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.9 million members and over $31 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam and Puerto Rico. We are federally insured by NCUA and we are an Equal Housing Lender. Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity:

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.