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Patient Service Specialist
Manage patient check-in, scheduling, and insurance verification efficiently
Bowie, Maryland, United States
Entry Level
19 hours agoBe an early applicant
Maryland Staffing
A government-associated entity providing workforce solutions and staffing services within the state of Maine.
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Patient Service Specialist
When patients enter our outpatient physical therapy center in Bowie, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications:
- Minimum: High School Diploma or GED, 1 Year of Front Desk Experience, 1 Year of Scheduling Experience
- Preferred: Insurance Verification Experience, 1 Year of Medical Office Experience, Healthcare experience
Equal Opportunity Employer/including Disabled/Veterans
About Maryland Staffing
A government-associated entity providing workforce solutions and staffing services within the state of Maine.