Managed Services - Applied AI Operations - Senior Associate

Senior Associate, Managed Services - Applied AI Operations

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimizing algorithms, models, and systems to enable intelligent decision-making and automation. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity As part of the Managed Services - Applied AI Operations team you will analyze complex problems and support AI model operations to enhance performance. As a Senior Associate, you will leverage your technical strengths and critical thinking skills to build meaningful client connections while mentoring junior team members. This role offers a unique chance to navigate the evolving landscape of artificial intelligence, enhancing your personal brand and technical knowledge in a collaborative environment.

Responsibilities

• Work with cross-functional teams to drive innovative solutions
• Interpret data to inform insights and recommendations
• Uphold professional standards and ethical practices
• Contribute to the continuous improvement of operational processes

What You Must Have

• Bachelor's Degree
• 4 years of experience
• Understanding of LLM fundamentals, transformers, vector search, and APIs like OpenAI or Anthropic
• Hands-on experience with tools such as MLflow, Weights & Biases, LangChain, or Hugging Face Transformers
• Ability to debug and resolve performance issues with deployed AI models or data pipelines

What Sets You Apart

• Preferred Field of Study in Computer Science, Artificial Intelligence and Robotics
• Demonstrating proficiency in AI model operations
• Assisting with prompt tuning and model retraining
• Participating in incident response and root cause analysis
• Contributing to documentation of AI systems and governance
• Working with engineers and data scientists
• Utilizing orchestration frameworks for testing pipelines
• Maintaining compliance with model and data access policies
• Supporting development of reusable scripts and knowledge workflows

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.