Field Service Technician

Field Service Technician

The Field Service Technician reads, installs, and replaces small residential and commercial water meters and their reading devices. They respond to billing questions, disconnect and reconnect water/sewer services of delinquent customers, and troubleshoot electronic metering systems. They inspect customer property, ensure compliance with standards, maintain accurate records, and perform emergency meter repairs. They also install wiring for meter reading systems, take measurements, and use a variety of hand tools in adverse conditions. They drive a vehicle to conduct business and must report to work as scheduled or as directed during emergencies.

Required Knowledge, Skills, And Abilities:

• Good knowledge of small water meter components, meter operation principles, and plumbing code regulations
• Skill in the use of common hand and power tools
• Ability to perform moderately to heavy physical exertion under adverse weather conditions
• Ability to resolve mechanical meter problems
• Ability to exercise good interpersonal communications skills
• Good mechanical skills
• Ability to complete first aid training
• Ability to operate and understand electrical circuit testers
• Ability to operate a computer terminal and understand its functions
• Ability to follow verbal and written instructions and to write in a legible manner

Minimum Education, Experience Requirements:

• High school diploma (or equivalent)
• 1+ years meter reading experience in a related industry

Additional Requirements:

• Possession of a valid driver's license, with no more than 4 points, and the ability to obtain and maintain a WSSC Water driver's permit within 90 days of hire or transfer
• Working hours include evenings and weekends

Salary: $25.00 - $42.52 per hour

EEO Statement: AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.