Evening/weekend Nursing Program Student Support Advisor

Job Title

Duties A. Provides proactive college onboarding and academic advisement for new Evening/Weekend RN students. Initiates contact with new and prospective students shortly upon their acceptance to HCC and guides through onboarding process to ensure they are ready for classes. Interpret SAT, ACT, and Hagerstown Community College placement test results. Interpret courses, grades, and codes listed on high school and college transcripts. Explain information in the college catalog regarding degree, certificate, and letter of recognition program requirements. Explain college policies and procedures to students based on individual needs. Assist students in scheduling and registration of courses. Assist students in understanding general information about the transfer process by providing accurate information. Assist students in career planning and development, including exposure to non-credit programs as appropriate. Guide students in the use of online academic advising resources, including student email, Self-Service, and D2L. Develop academic plans with students based on their career/major choice and assist the student in uploading the plan to Self-Service. Explain financial aid rules and regulations. Discuss the benefits of connecting with faculty throughout the academic journey. Refer students to appropriate offices on campus when needed. Document advising visits and student interactions in the appropriate database(s). B. Serve on the CARE team and provide targeted support, interventions and outreach to Evening/Weekend Nursing Program students at risk of drop-out or departure. 1. Facilitate strategic one-to-one sessions to help students identify concerns and build their own capacity for academic success. 2. Provides ongoing encouragement, support and tapping into students personal goals and intrinsic motivation to aid in student success. 3. Refer students to learning support services and follow-up as needed. 4. Utilize software to respond and document student cases. C. Participate in monitoring of degree audits and progress with Evening/Weekend Nursing Program students throughout their academic career at HCC, intervening when challenges arise by providing resources and assistance when appropriate. D. Communicate and provide proactive outreach, specifically in the instances where students have not registered for a given semester, documenting issues and challenges that are prohibiting a student from registering and problem solving appropriately. E. Respond, assist, monitor, and communicate with student cases that have been submitted via the colleges early alert processes, appropriately document for confidential sharing of information. F. Assist students with registration questions and with navigating Self-Services registration functions. G. Works closely with Admissions, Nursing faculty, and external partners with regard to recruitment and proactive outreach activities for prospective students considering application for the Evening/Weekend Nursing Program and to ensure student accounts are settled appropriate to partnership agreements and finance protocols applicable to all students. H. Serves the college, as requested, on special committees, which includes regular attendance at staff and division meetings. I. Performs other duties as assigned. Education And Experience Bachelors degree, preferably in Education or Social Work. Masters degree preferred; or the willingness to work towards a degree if hired. Preference will be given to candidates who have experience working with students in a higher education setting; knowledge and experience working with a student database system is essential (i.e. Colleague.) Ability to develop relationships and maintain best practices for proactive and intrusive student success guidance. Skills And Abilities Interpersonal skills to guide students in their academic decision-making; excellent organizational and planning skills in dealing with the career and transfer student population; advising and communication skills to deal effectively with students, faculty, staff, coaches, and community leaders.