Customer Service Representative

Customer Service Representative

Adecco is assisting an Auto Auction in recruiting for a current Customer Service Representative opening in Brandywine, MD. This is for a contract-to-hire opportunity. As a Customer Service Representative, you will be responsible for handling complaints, providing appropriate solutions for customers, and following up to resolve any issues their customers experience. Apply now if you meet the qualifications listed below!

Responsibilities for this Customer Service Representative include, but are not limited to:

• Take incoming calls from our customers and provide excellent customer service.
• Provide a variety of customer support services through mail, telephone, and direct personal contact.
• Process orders and assignments and enter data into our internal computer systems.
• Reference pricing and delivery information.
• Respond to customer questions, inquiries, and requests.
• Set up new and maintain existing records.
• Perform word processing assignments, filing, and related clerical duties.
• Process paperwork in preparation for auction day, securing necessary approvals.
• Assist with other duties around the office to help.

Qualifications:

• At least 2 years minimum work experience.
• Ability to work OT if needed.
• Exceptional verbal and written communication skills.
• Excellent problem-solving skills.
• High call volume experience required.
• Dispatch experience preferred.
• Type at least 30wpm.
• Must have great attention to detail.
• Ability to work in a fast-paced environment.
• Perfect attendance is a MUST!
• Candidates must have their own reliable transportation. (NOT METRO ACCESSIBLE)

Schedule: Full-Time – 8:00am-5pm

The pay for this position is $17/hr. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Pay Details: $17.00 to $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled