Counter Sales Representative

Job Opportunity At Rexel USA

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. The company operates its electrical distribution business in the United States through eight regions that go to market under various banner and trade names. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

What You'll Do:

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
• Perform other duties as assigned

Qualifications

High School or GED - Required

Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred

Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred

Familiarity with automated order entry systems & PCs running Windows-based software preferred

Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups

Strong written and verbal communication skills

Good team player

Strong organizational skills

Ability to work efficiently and meet tight deadlines

Ability to type on a computer keyboard

Great attitude

Desire to improve electrical product knowledge

Additional Information

Physical Demands:

Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%

Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%

Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%

Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51%

Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%

Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

Up to 10 pounds - Constantly – at least 51%

Up to 25 pounds - Frequently – 21% to 50%

Up to 50 pounds - Occasionally – up to 20%

Working Environment:

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%

Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%

Handles or works with potentially dangerous equipment - Occasionally – up to 20%

Travels to offsite locations - Occasionally – up to 20%

For the state of Maryland only, the pay range is $19.00-$21.00 depending upon qualifications, experience and other considerations permitted by law.

Disclaimer: Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.