Clinical Services Coordinator II ( Outpatient Neurobehavioral Unit)

Clinical Services Coordinator II

The Clinical Services Coordinator II will provide administrative support for the Neurobehavioral Unit (NBU) program; serve as liaison for NBU and Kennedy Krieger staff and faculty, patients, and families; and work directly with NBU program faculty and staff to meet the needs of patients and families within the clinical programs.

Responsibilities:

• Provide administrative support to clinicians in the NBU programs. This includes, but is not limited to, creating/updating forms, typing, proofing, scanning, copying, and creating reports.
• Manage and update clinical and administrative databases. Generate weekly reports for objectives and projects identified by NBU leadership. Notify directors and managers of outstanding documents.
• Coordinate completion of competencies for staff and maintain documentation. Manage a database to track and generate reports to summarize staff compliance with completion of competencies.
• Schedule and attend meetings, and produce written meeting notes for distribution.
• Create written memos for distribution to staff.
• Answer phones and retrieve messages from NBU call out number and disseminate to supervisors.
• Schedule interviews for NBU program supervisors.
• Manage requests for leave and faculty and staff calendar.
• Assist NBU leadership with relevant identified administrative tasks.
• Order lunches, office supplies, coffee, and clinical materials as needed. Maintain appropriate storage of supplies.
• Arrange conference travel for faculty, staff, and trainees.

Qualifications:

• EDUCATION: High School diploma or equivalent required.
• EXPERIENCE: Minimum two years of previous administrative support experience required, preferably in a medical office or clinic setting. Previous experience working with database software required.