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Sr. Staff Customer Quality Engineer

Lead cross-functional teams to drive quality improvements for optical modules in key accounts
Shanghai
Senior
20 hours agoBe an early applicant
Marvell

Marvell

Designs and supplies high-performance semiconductor solutions for data infrastructure, including networking, storage, compute, and 5G applications.

Marvell Quality and Reliability Engineer

Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

Position sits in the Quality and Reliability organization with responsibilities focused on supporting the Customer and Product Quality group.

What You Can Expect

  • Lead technical quality engagements for key accounts in China and Taiwan. Act as the primary point of contact for quality inquiries, escalations, and quarterly business reviews (QBR).
  • Perform hands-on, first-level FA on optical modules (including Visual Inspection, CSAM, Curve Tracing, and TDR). Drive root-cause analysis and 8D reporting for manufacturing and reliability-related issues.
  • Integrate customer-specific requirements into Marvell's Quality Management System (QMS). Manage Product Change Notices (PCNs) and ensure adherence to customer scorecards and PPM targets.
  • Orchestrate internal teams (R&D, Manufacturing, Reliability) to execute qualification plans, assess reliability risks, and improve product yield and Turn-Around Time (TAT).
  • Provide executive-level briefings on customer quality health, crisis status, and continuous improvement initiatives.

What We're Looking For

Professional Background

  • Education: B.S. in Electrical Engineering, Quality Engineering, or a related technical discipline from a leading university.
  • Experience: 10+ years in Quality, Product, or Customer-facing Engineering, with at least 7+ years specifically in Key Account/Regional Customer Quality.
  • Domain Expertise: Proven background in semiconductor manufacturing (Assembly/Test) with a focus on Optical Modules, Networking, or ASICs.

Technical Skills

  • Process Knowledge: Deep understanding of SMT, Bumping manufacturing, and material analysis (solder paste, underfill, flux residues).
  • Failure Analysis: Proficiency in optical component-level FA and debugging from component to application level.
  • Hardware Literacy: Experience reviewing PCB layouts and schematics.
  • Data Analytics: Advanced proficiency in Excel and data analysis tools to track quality metrics and scorecards.

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We're dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

To support fair and authentic hiring practices, candidates are not permitted to use AI tools during interviews. Use of AI tools without prior instruction from the interviewer will result in disqualification from the hiring process.

This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment.

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Sr. Staff Customer Quality Engineer
Shanghai
Engineering
About Marvell
Designs and supplies high-performance semiconductor solutions for data infrastructure, including networking, storage, compute, and 5G applications.