Roads & Landscape Operations Manager

Roads & Landscape Operations Manager

The Roads & Landscape Operations Manager reports to the General Manager and plays a strategic, administrative and operational leadership role within the Martis Camp Community Association (MCCA), responsible for overseeing the planning, coordination, and execution of all road-related operations across Martis Camp and Schaffer Mill Road. This position exercises independent judgement and discretion in managing third party vendor relationships, ensuring regulatory compliance and aligning operational activities with the strategic goals of the MCCA.

The role is primarily administrative in nature, involving the development and oversight of operational plans, vendor contracts and compliance programs. It is not responsible for performing manual labor or field-based tasks. Instead, the Road Operations Manager provides high-level coordination, allocating resources, analysis and decision-making to ensure the effective delivery of services and infrastructure maintenance, providing strategic support to the Assistant General Manager in meeting environmental and community standards.

Essential Job Responsibilities

Strategic Operations & Vendor Oversight: 30%

• Exercise independent decision-making and develop and manage annual operational plans for road maintenance, snow removal, and infrastructure improvements.
• Provide oversight and lead the selection, negotiation, and performance evaluation of third-party vendors and contractors.
• Ensure contractual compliance. Exercise discretion in resolving vendor disputes, adjusting scopes of work, and recommending contract renewals or terminations.
• Ensure alignment of vendor activities with community standards, environmental policies, and budgetary goals.
• Support Property BMP (Best Management Practices) management, including vendor coordination, compliance tracking, and ensuring proper installation and maintenance of erosion-control measures.

Regulatory Compliance & Administrative Leadership: 25%

• Strategic planning for safety and environmental programs. Interpret and apply local, state, and federal regulations related to roads, safety, and environmental compliance.
• Maintain and audit documentation for Best Management Practices (BMPs), Firewise certification, and erosion control measures.
• Coordination with external agencies. Serve as the primary liaison with regulatory agencies and internal departments on compliance matters, including but not limited to Placer County, Truckee Fire, and NCSD.
• Oversee departmental reporting, budgeting, and operational analysis.
• Monitor road conditions—including Schaffer Mill Road—and make proactive recommendations regarding maintenance priorities, weather readiness, and emergency planning.

Project Management & Interdepartmental Coordination: 25%

• Lead planning and execution of capital improvement projects, including road resurfacing and infrastructure upgrades.
• Collaborate cross-functionally with discretion and authority with internal departments (e.g., Golf Maintenance, Club Grounds) to ensure seamless project integration on landscape, irrigation, and infrastructure projects.
• Coordinate seasonal readiness initiatives and community event infrastructure planning and snow season preparation while maintaining minimal disruption to residents.

Other Duties, Special Events & Projects Assigned by the General Manager: 20%

• Assist the Golf Course Maintenance (GCM) team with implementation of the Water Quality Program, ensuring compliance with regulatory standards and supporting best practices for watershed protection.
• Oversee Gatehouse exterior and landscape maintenance, coordinating with vendors to uphold community presentation standards and ensure seasonal readiness.
• Assist in Forestry Operations in coordination with the Director of Grounds and Assistant Gen.
• Other duties as assigned.

Knowledge, Skills & Abilities:

Knowledge:

• Vendor and Contract Management: Understanding of vendor selection, negotiation, performance evaluation, and contract compliance.
• Road and Infrastructure Operations: Familiarity with road maintenance, snow removal logistics, and infrastructure planning.
• Environmental and Regulatory Compliance: Knowledge of BMPs, Firewise standards, erosion control, and local/state/federal regulations.
• Budgeting and Resource Allocation: Understanding of operational budgeting, cost tracking, and resource planning.
• Project Management Principles: Knowledge of capital improvement planning, scheduling, and interdepartmental coordination.
• Safety and Emergency Preparedness: Awareness of road safety protocols, seasonal readiness, and emergency planning.

Skills:

• Strategic Planning: Ability to develop and implement long-term operational plans aligned with organizational goals.
• Analytical Thinking: Skill in interpreting data, evaluating vendor performance, and making informed decisions.
• Communication: Strong written and verbal communication skills for interacting with vendors, agencies, and internal teams.
• Negotiation and Conflict Resolution: Ability to resolve vendor disputes and adjust scopes of work diplomatically.
• Technical Proficiency: Competence in using project management tools, spreadsheets, and reporting systems.
• Time Management: Ability to prioritize tasks, manage multiple projects, and meet deadlines efficiently.

Abilities:

• Exercise Independent Judgment: Make decisions on matters of significance with minimal supervision.
• Lead Cross-Functional Teams: Coordinate with multiple departments and external partners to achieve shared goals.
• Interpret and Apply Regulations: Translate complex regulatory requirements into actionable operational practices.
• Adapt to Seasonal Demands: Adjust plans and resources to meet the unique needs of winter and summer operations.
• Maintain High Standards: Uphold Martis Camp's quality, safety, and environmental expectations in all operations.
• Represent the Organization Professionally: Serve as a liaison with external agencies and community stakeholders.

Minimum Qualifications - Education, Experience, Certifications, and Licenses:

• Minimum 5 years of experience in operations management, vendor oversight, or infrastructure planning.
• Demonstrated ability to make independent decisions and manage complex vendor relationships.
• Strong knowledge of environmental compliance practices and regulatory frameworks.
• Proficiency in contract interpretation, budget tracking, and operational reporting.
• Valid driver's license and clean driving record.

Physical Requirements:

• Must be able to work in a variety of weather conditions (snow, ice, heat).
• Occasional lifting up to 50 lbs. may be required during inspections or vendor interactions.
• Ability to safely access uneven terrain or construction sites for observation or inspection purposes.
• Ability to assess visual and auditory cues related to road and vendor safety.
• Strong situational awareness for field oversight and contractor coordination.

Salary & Benefits:

This position is considered regular a full-time salaried/exempt level with benefits-eligible status including the following benefits:

• $80,000 - $85,000/yr salary - exempt
• Group Health Insurance including medical, dental, vision and voluntary life insurance (or a $125 per pay period stipend if you are covered under a medical plan elsewhere)
• Dependent Care Flexible Spending Account
• Eligible for Paid Time Off (PTO), earned on an accrual basis, taken at non-peak times with prior approval
• Accrual and usage of sick leave
• Company-paid holidays
• 401(k) retirement plan with employer matching up to 7% of your annual wages
• $600 annual fitness bonus
• Eligible for annual membership holiday fund payout
• One employee meal per day
• 529 College Saving Account
• Scholarship Opportunities
• Retail Spa and Golf shop discounts
• Ambassador Recognition Activities and Events
• Eligibility for Ambassador of the Month
• Free Ambassador Golf & Tennis Clinics (when available)
• Work Tango Recognition and Incentive Programs
• Other rewards and benefits as listed in the most recent Ambassador Handbook, subject to change.