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Customer Service Associate, Business Insurance

Assist clients with policy changes and documentation accurately and efficiently
Cockeysville, Maryland, United States
Entry Level
1 week ago
Marsh McLennan

Marsh McLennan

A global professional services firm offering clients advice and solutions in risk, strategy, and people through its various subsidiaries.

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Customer Service Associate, Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

As our Customer Service Associate on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits; all while maintaining the highest level of accuracy.

We'd love to meet you if your professional track record includes these skills:

  • High school diploma required.
  • Two (2) years Customer Service experience
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Associates or Bachelors degree preferred
  • Two (2) years Business Insurance experience
  • Property & Casualty license (or ability to obtain within 90 days).
  • Experience working with EPIC

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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Customer Service Associate, Business Insurance
Cockeysville, Maryland, United States
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About Marsh McLennan
A global professional services firm offering clients advice and solutions in risk, strategy, and people through its various subsidiaries.