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Engineering Supervisor

Supervise hotel engineering operations to ensure guest safety and service quality
Newport, Rhode Island, United States
Mid-Level
yesterday
Marshall Hotels & Resorts

Marshall Hotels & Resorts

A hospitality management group specializing in hotel operations, development, and investment services across various markets and brands.

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Engineering Supervisor

The Engineering Supervisor is responsible for daily supervision of the Engineering staff, quality service, guest satisfaction and safety. Supervises preventive maintenance and repairs, monitors life safety systems and utilities and assists in department administration in compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

Skills and Abilities: Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures. Ability to appropriately interview, hire, schedule, motivate, train, monitor and address staff performance. Knowledge of engineering, preventative maintenance and repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to properly use engineering tools and supplies. Ability to timely compile facts/figures, identify, investigate and resolve matters. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, phone and other office equipment. Display consistent professional leadership with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort: Work is performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds. While performing job duties, the associate is required to listen, speak and write. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

Benefits:

Benefits for full time employees may include:

  • Health, dental and vision insurances
  • Disability insurances
  • Supplemental life insurances
  • Identity theft protection
  • Flexible spending accounts
  • 401(k) retirement plan
  • Paid time off, vacation and holidays
  • Employee assistance program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

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Engineering Supervisor
Newport, Rhode Island, United States
Engineering
About Marshall Hotels & Resorts
A hospitality management group specializing in hotel operations, development, and investment services across various markets and brands.