Patient Service Representative - Marshall Health Physician Referral Center

Job Title

Job Responsibilities:

• Acts as a liaison between Marshall Health and referring provider offices and/or their staff regarding referrals and new patient appointments.
• Completes patient entry process to include registering and verifying insurances, as well as, obtaining records for all new patients.
• Notifies patients of scheduled appointments via mail or phone.
• Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
• Performs other duties as assigned or requested

Education: High school graduate or GED

Experience: Prefer six months work experience, preferably in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable.

Internal applicants must call HR at ext. 11653 to determine eligibility before applying.