Rooms Guest Service Assistant

Room Guest Service Assistant

The Room Guest Service Assistant is responsible for delivering prompt, courteous, and professional in-room dining service to guests in accordance with company standards. This role ensures accurate order delivery, high service quality, cleanliness of service areas, and effective communication with the Room Service, Kitchen, and Front of House teams to enhance the overall guest experience. This role is island-based and requires working on a rostered stay-on-island schedule.

Job Summary

• Deliver food and beverage orders to guest rooms promptly and professionally
• Set up trays, trolleys, and in-room dining service according to brand standards
• Ensure accuracy of orders and presentation before delivery to guests
• Provide friendly, courteous, and professional service at all times
• Clear trays, trolleys, and used service items from guest rooms and corridors
• Maintain cleanliness and organization of room service pantries and equipment
• Follow food safety, hygiene, health, and safety standards at all times
• Complete required service documentation and checks accurately
• Communicate effectively with kitchen and service teams to ensure smooth operations
• Perform manual handling duties and other reasonable tasks as assigned

Our Benefits

• Exclusive staff discounts on food and beverage and hotel accommodation across all Marriott International properties for you, your family, and friends
• Opportunities to grow, develop, and progress through internationally recognized training and exciting career pathways within the Marriott International group
• Genuine care for associates' physical, emotional, and financial wellbeing through the Employee Assistance Program
• Work for the largest hotel network in the world that values equality, diversity, and inclusiveness
• Duty meals provided
• Associate transportation
• Prorated accrued sick leave payout on a yearly basis

About You

• Previous experience in room service, food and beverage, or a similar guest service role is an advantage
• Passionate about delivering exceptional guest experiences
• Enthusiastic and motivated to grow and develop within the hospitality industry
• Self-motivated, driven, and comfortable working in a fast-paced environment
• Equipped with a positive, can-do attitude and attention to detail
• Willingness to work on a rostered stay-on-island arrangement.
• Must have legal working rights in Fiji.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 26042356
• Job Category Housekeeping & Laundry
• Posting Date 04/06/2026, 10:27 PM
• Apply Before 04/19/2026, 10:27 PM
• Job Schedule Part time
• Locations Tokoriki Island, Nadi, FJ
• Bonus Eligible? N
• Stock Package? N