Provide support to the Human Resources department in the daily management of personnel administration processes, recruitment, training, and development, ensuring the correct application of internal policies and contributing to offering an exceptional work experience in line with the standards of a 5-star hotel.
Support in personnel administration
Collaborate in the collection and updating of staff documentation.
Support in attendance control, vacations, leaves, and hires in internal systems.
Keep HR files and databases up to date.
Recruitment and selection
Participate in initial interviews and curriculum screenings.
Support in the onboarding of new employees.
Training and development
Support in the coordination of internal and external training.
Provide support in the logistics of courses, calls, and attendance records.
Help in the evaluation of training effectiveness.
Internal communication and work climate
Collaborate in the organization of employee welfare activities and events.
Support in the dissemination of internal communications and informative bulletins.
Collect suggestions or incidents related to staff.
Normative compliance and corporate culture
Promote the values and culture of the hotel, contributing to a professional and welcoming environment.
Knowledge and skills:
Interest in the luxury hotel sector.
Good handling of Microsoft Office (Excel, Word, PowerPoint).
Medium to high level of English; knowledge of other languages will be valued.
Communication skills, empathy, and discretion.
Organizational capacity and attention to detail.
Personal competencies:
Service orientation and positive attitude.
Confidentiality and responsibility.
Teamwork and adaptability.
Proactivity and eagerness to learn.