Human Resources Officer

Human Resources Officer

W Edinburgh is hiring a Human Resources Officer! With W Edinburgh winning the coveted "Scottish Hotel of the Year 2025" award and entering the Forbes Travel Guide with a prestigious "Recommended" rating for 2026, now is the perfect time to join the team and take your career to the next level. Explore an exciting new career path at W Hotels where your natural talent is celebrated.

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We're here to open doors and open minds. With us, there's always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

About The Role

As Human Resources Officer, you will play a key role supporting employees at all levels of the business. This role will have a focus on employee relations, focusing on fostering a positive workplace culture, resolving conflicts, and ensuring compliance with employment law. You will advise department leaders on HR policy and process, develop employee engagement strategies to boost morale, work with employees and leaders to resolve disputes, and have strong involvement in ER case management.

Joining the team means you will be instrumental to the success of the hotel's operations. We are looking for someone who is collaborative, objective in decision-making, and an excellent communicator!

As Human Resources Officer, key aspects of your role will include:

• Employee Relations is a key focus for this role. You will handle cases such as grievances, disciplinary investigations, capability and long-term sickness conversations.
• Work in close collaboration with the property's Human Resources and senior leadership team.
• Be a W brand ambassador, ensuring the brand's voice is present in all interactions with guests and talent.
• Work in collaboration with all heads of departments to instil a positive employee culture.
• Develop creative ways to increase employee engagement and retention.
• Maintain employee records securely and accurately, ensuring compliance with data protection regulations and employment laws.
• Ensure managers are knowledgeable about the Company's HR policies and process, as well as UK employment law, providing guidance where necessary.
• Assist in all other aspects of the Human Resources function where required, including payroll, recruitment and learning & development.
• Maintain accurate digital records for all aspects of the Human Resource's function
• Respond to questions, requests, and concerns from talent and management regarding company and Human Resources programs, policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Maintain confidentiality and security of talent and property records, files, and information.
• Develop and maintain positive working relationships with others.
• …to name a few!

Our ideal Human Resources Officer is someone who has:

• Excellent communication skills, articulate in both written and spoken English.
• Strong interpersonal and negotiation skills.
• An ability to handle difficult conversations with sensitivity and empathy.
• Strong problem-solving skills.
• The ability to listen to others, mediating in conflict situations.
• The ability to stay calm under pressure.
• A positive mindset, always seeking the best possible outcomes.
• A genuine passion for working with people.
• Strong organization and multi-tasking skills.
• Previous experience handling employee relations matters.
• A sound knowledge of UK Employment Law.
• Previous experience of working with Trade Union bodies.
• A genuine passion for working in hospitality.

In return for your hard work, we give you:

• World class training and development, including leadership development.
• Unlimited career opportunities (internationally and locally).
• Wellness and mental health programmes.
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city's festival spirit – this 12-storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel redefines the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.

Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.

If this sounds like the perfect place for you, apply to be our Human Resources Officer today!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.