Group & Events Sales Coordinator

Group And Events Sales Coordinator

W Edinburgh is hiring a Group and Events Sales Coordinator to join the Sales team! We invite you to play an integral part in bringing this unique brand to life in Edinburgh.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels' work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

About The Role

As a Group and Events Sales Coordinator, you will play a central role in coordinating our social and corporate clients' experience with us. We are looking for someone who is detail-oriented, a skilled multitasker and a confident communicator.

As Group and Events Sales Coordinator, key aspects of your role will include (but are not limited to):

• Reactively receives, handles and coordinates all group and event inquiries through telephone calls or email.
• Prepares and maintains group and event documentation, such as proposals, contracts, banquet event orders, rooming lists, room blocks, inventory and group resumes, ensuring everything is kept accurate and up-to-date.
• Identifies operational challenges associated with the group/event booking and works with the sales team and operational departments to solve challenges or develop alternative solutions.
• Coordinates, communicates and confirms event details and group requirements both verbally and in writing to the client and property operations.
• Participates in property site inspections.
• Weekly check on outstanding deposits due for upcoming group and events.
• Communicate information regarding designated VIP reservations.
• Handle BDRC request shop calls and emails to achieve or exceed targeted goals.
• Awarding Marriott Bonvoy Events points for actualized and qualified groups and events.

Our ideal Group and Events Sales Coordinator is someone who has:

• Excellent communication skills – both written and verbal English
• Confidence using multiple computer systems to store, maintain and extract information (previous experience with OPERA Sales & Catering and SFA is preferred)
• Multi-tasking skills
• Problem solving skills
• The ability to adapt to changing circumstances
• The ability to work to strict deadlines
• Mediation skills
• A keen eye for detail
• A positive mindset and calm demeanour
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops

About The Property

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city's festival spirit – this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel helps redefine the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture.

Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.

If this sounds like the perfect place for you, apply to be our Group and Events Sales Coordinator today!