Front Office Guest Service Attendant - Porter

Front Office Guest Service Attendant - Porter

The Front Office Guest Service Attendant - Porter is responsible for providing safe, reliable, and professional transportation services to guests using property vehicles. This role supports an exceptional guest experience by ensuring timely transport, maintaining vehicle safety and cleanliness, and delivering courteous, attentive service at all times. The Front Office Guest Service Attendant - Porter also assists with guest needs, follows all safety and operational procedures, and contributes to a clean, secure, and welcoming environment.

Key Responsibilities

• Transport guests to and from assigned destinations safely using property vehicles
• Accurately document all trips before and after each journey
• Inspect vehicles daily for cleanliness, damage, tire pressure, and fluid levels
• Refuel vehicles as required and report maintenance needs promptly
• Document and report all vehicle incidents, damages, or accidents
• Follow all safety, security, and emergency procedures and complete required training
• Provide warm, professional, and attentive guest service, including assistance to guests with disabilities
• Communicate clearly and professionally with guests and colleagues
• Maintain a polished appearance in line with company standards

About You

• Relevant experience in a similar role
• Working rights in Fiji
• Hold a valid driver's license
• Have a positive and professional attitude, and are comfortable working in a physically active role.
• Communicate clearly, work well as part of a team, and follow procedures with attention to detail

Our Benefits:

• Exclusive staff discounts on hotel accommodation and food & beverage across all Marriott International properties for you, your family, and friends.
• Career growth and professional development through Marriott's global learning and training programs.
• Access to the Employee Assistance Program supporting physical, emotional, and financial wellbeing.
• Employment with a globally recognized hospitality brand committed to diversity, inclusion, and equal opportunity.
• Duty meals provided.
• Associate transportation provided.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.