FLEX Customer 360, Senior Data Engineer

Senior Director, Customer 360, Sr Data Engineer

Marriott has an exciting opportunity for a Senior Director, Customer 360, Sr Data Engineer. This role is part of the team focused on building out our next generation cloud based data, analytics and machine learning platform. Appropriate candidates have a passion for data and emerging technologies with a vision for building next generation capabilities and a strong drive for success.

In this role, you will provide senior engineering leadership for the Customer 360 Data Platform, with accountability for technical strategy, delivery outcomes, and the performance of internal teams and service providers. You will set the technical direction, establish standards, and ensure scalable, secure, and reliable data engineering solutions are delivered in alignment with business priorities.

You will be accountable for Service Provider delivery outcomes, including validation of estimates, adherence to technical standards, quality of deliverables, and on-time execution. You will provide leadership and direction to Service Provider technical leads while holding partners accountable for performance at scale.

In addition you will research emerging technologies that will provide future capabilities as well as seek solutions for complex technical issues. You will make decisions on complex, non-routine requests to support analytics based decisioning by Marriott business teams.

If you feel you are up for the challenge, then please see further details below…

Candidate Profile

Education and Experience

Required:

• 7+ years' hands on experience developing large scale data pipelines and applications at enterprise scale
• 4+ years' technical delivery ownership of large scale data pipelines and applications
• 3+ years' experience developing data applications and applications on AWS
• 3+ years' hands on experience with Hive, HiveQL & Spark
• 2+ years' hands on experience with Snowflake
• 2+ years' experience with AWS S3 and Lambda
• 2+ years' experience in migrating data platforms/applications to AWS
• Strong technical leader with proven ability to lead Service Provider technical resources
• Strong communication skills
• Bachelor of Science degree in Computer Science or Engineering
• AWS Solutions Architect or Developer certification

Preferred:

• Graduate degree in Computer Science or Engineering
• Technology certifications in Snowflake, and Spark
• Experience with Airflow, Python
• Experience with Data Governance Tools such as Informatica Enterprise Data Catalog
• Hashicorp Tokenization Products
• Experience with NoSQL databases, preferable Cassandra
• Experience in agile software methodologies
• Demonstrated ability to anticipate future data platform opportunities
• Technology leadership experience in a sourced environment
• AWS Data Analytics certification

Core Work Activities

Technical Leadership

• Provides senior leadership and coaching to engineering teams, fostering technical excellence, consistent standards, and continuous improvement across the organization
• Ability to work liaising with multiple teams to steer projects from inception to successful delivery
• Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
• Identifies opportunities to enhance the service delivery processes.

Delivering Technology

• Performs complex quantitative and qualitative analyses for service delivery processes and projects.
• Facilitates achievement of expected deliverables and obligations of Service Providers
• Validates completeness of requirements prior to Service Provider solutioning
• Ensures all projects follow the defined development and business case processes
• Ensures proper coordination with appropriate IT and vendor relations teams
• Provides consultation for routine and complex systems development
• Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
• Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities

IT Governance

• Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
• Maintains a proper balance between business and operational risk
• Ability to assess when risks need to be escalated to right channels.
• Follows the defined project management standards and processes

Service Provider Management

• Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
• Makes short term plans for the team to effectively utilize resources
• Monitors Service Provider outcomes
• Reviews estimates of work effort for client project provided by Service Providers for accuracy
• Facilitates timely resolution of service delivery problems and minimizes the impact to clients

Management Competencies

Leadership

• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
• Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

• Developing Others - Supports the development of other's skills and