Assistant Chief Engineer, Pre - opening - The St. Regis London

Assistant Chief Engineer

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal.

With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

We are seeking a dedicated Assistant Chief Engineer to join the opening team at The St. Regis London. This role is central to maintaining the integrity, safety, and elegance of our property. This is an excellent opportunity to work alongside Chief Engineer and the Director of Engineering to safeguard the hotel's physical assets while ensuring guest and employee satisfaction through proactive communication, training, and service excellence.

You will assist the Director of Engineering and Chief Engineer in capital expenditures, preventative maintenance, and energy conservation. With a focus on safety, security, and asset protection, you will oversee daily operations, supervise staff and contractors, and ensure the property reflects the timeless glamour and modern sophistication of the St. Regis brand.

Key Responsibilities

• Supervise distribution and completion of repair work orders
• Ensure property policies are administered fairly and consistently
• Assist in planning, scheduling, and evaluating preventative maintenance programs
• Establish and maintain open, collaborative relationships with employees
• Monitor timeliness and quality of repair work completion
• Supervise Engineering and related areas in absence of the Director of Engineering
• Assist in managing the physical plant including HVAC, plumbing, refrigeration, water treatment, electrical, and life safety systems
• Maintain ongoing communication with employees to align with business objectives and recognize performance
• Recommend or arrange for additional services such as painting, renovations, and equipment replacement
• Select and purchase new equipment, supplies, and furnishings
• Supervise day-to-day operations of Engineering and related departments

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities to determine required work
• Maintain accurate logs and records as required
• Operate generators and fire pumps when necessary
• Provide emergency response services 24/7
• Repair equipment (e.g., refrigeration, laundry) as needed
• Ensure employees have proper supplies, equipment, and uniforms

Ensuring Exceptional Customer Service

• Empower employees to deliver excellent customer service
• Emphasize guest satisfaction during departmental meetings and drive continuous improvement
• Set a positive example for guest relations

Conducting Human Resources Activities

• Train employees in safety procedures
• Support departmental orientation and new hire training programs
• Communicate performance expectations clearly for each position
• Ensure disciplinary procedures and documentation are completed according to SOPs and LSOPs
• Assist in interviewing and hiring team members with appropriate skills
• Participate in employee performance appraisals and provide feedback
• Utilize on-the-job training tools for employee development
• Solicit employee feedback and foster open communication
• Supervise staffing levels to balance guest service, operational needs, and financial objectives

What We're Looking For

We are searching for a technically skilled leader with a passion for excellence in property operations. The ideal candidate will bring expertise in engineering and maintenance, strong organizational skills, and the ability to inspire a team to uphold the highest standards of safety and service.

You should have:

• A 2-year degree in Building and Construction, Engineering, Mechanics, or related major, plus 4 years of experience in engineering and maintenance, with technical training in HVAC-R/electrical/plumbing

Why Join Us

• Be part of a historic opening and a globally celebrated luxury brand
• Play a key role in safeguarding and elevating one of London's most iconic properties
• Enjoy competitive compensation, benefits, and career development opportunities
• Shape the future of luxury hospitality in the UK

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.