Senior Sales Manager

Senior Sales Manager

Are you fueled by a love for hospitality and ready to join the team behind one of Pittsburgh's most iconic and top-ranked boutique hotels? Welcome to Kimpton Hotel Monaco Pittsburgh—a bold blend of historic charm and modern flair, where unforgettable experiences are crafted daily. We're seeking a Senior Sales Manager to join our team and elevate the hotel's presence across key markets through proactive sales efforts, strategic outreach, and meaningful community engagement. As the face of Hotel Monaco Pittsburgh and Kimpton Hotels & Restaurants, part of IHG's Luxury and Lifestyle collection, you'll play a vital role in strengthening our brand and driving success at both the local and regional level.

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.

What will you be doing?

• Consistently exceed individual and team sales targets, driving revenue growth across corporate, group, and association segments.
• Identify, solicit, and secure new and repeat business to maximize room revenue and market share.
• Cultivate and strengthen relationships with key accounts, enhancing client loyalty and brand visibility.
• Leverage sales data to track performance, analyze trends, and proactively adjust strategies.
• Generate leads and conduct targeted outreach, including prospect calls, networking, and industry events.
• Deliver compelling presentations and familiarization trips to clients, showcasing the property's unique offerings.
• Negotiate and execute contracts that ensure profitability and align with brand standards in a prompt, accurate, profitable, and professional manner.
• Travel strategically within the market and region to meet clients, conduct site visits, and attend trade shows.
• Other duties as assigned.

What are we looking for?

• 3+ years of experience driving revenue in upscale hospitality and hotel sales, preferably in corporate, boutique, lifestyle, or full-service properties is preferred. Other sales experience may be considered.
• Proven track record of winning new business, closing deals, attentive account management, and exceeding sales targets.
• Strong prospecting, sales strategy, project management, negotiation, and nurturing client relationships skills with a focus on driving revenue and client loyalty.
• Self-motivated, data-driven, goal and detail-oriented, and able to operate independently with excellent time management and organizational skills.
• Comfortable managing multiple priorities in a fast-paced, high-energy, service-oriented environment.
• Proficient in sales systems (Delphi, Opera, Passkey, Meeting Broker) and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong communication and presentation skills, able to influence decision-makers and deliver compelling pitches.
• Passionate about hospitality, teamwork, and delivering personalized guest experiences.

What's in it for you?

• Opportunity for quarterly sales bonuses if sales goals are achieved
• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Grow your own network and have a direct impact on our community
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.