Marketing Operations Manager

Marketing Operations Manager

Marc Jacobs International, driven by the visionary leadership of Marc Jacobs, is seeking a highly skilled and experienced Marketing Operations Manager based in our New York City (SoHo) headquarters. The Marketing Operations Manager is the central orchestrator of the marketing team. Responsible for ensuring seamless execution of the brand calendar, maintaining department workflow, and managing the operational infrastructure that keeps campaigns on track. This individual will lead cross-functional coordination, traffics projects across all marketing workstreams, and oversee essential administrative functions including scheduling, process management, and internal communications. They are a highly organized, detail-oriented leader with a deep understanding of how marketing functions collaborate across time, teams, and regions.

Responsibilities:

• Own the master global marketing calendar, tracking all campaign launches, deadlines, creative reviews, and key cross-functional checkpoints.
• Manage seasonal go-to-market workbacks, ensuring timely alignment across Brand, Content, Social, Commercial, and Creative.
• Lead and facilitate team-wide meetings (seasonal kickoffs, weekly team meetings, creative reviews, etc.) and manage agendas, recaps, and follow-ups.
• Serve as traffic manager across all projects, from seasonal campaigns to in-season tactical briefs, tracking inputs, approvals, and outputs across functions.
• Maintain department task trackers and ensure accountability on deliverables and deadlines.
• Monitor team bandwidth and proactively flag workflow risks, bottlenecks, or delays.
• Serve as a key communication link between the Marketing team and cross-functional partners.
• Lead the cascading of campaign plans, deliverables, and creative assets to Commercial, Retail, Regional, and Wholesale teams.
• Ensure that teams have the right materials, timelines, and context to execute campaigns consistently and on time.
• Support team operations including asset filing systems, legal clearances, and invoice coordination.
• Own team tools and platforms (e.g., airtable calendars, trackers, airtable project management), ensuring up-to-date accuracy.
• Help onboard new team members with tools, timelines, and process training.
• Maintain department asset libraries and internal coms flow.

Qualifications:

• 5–7+ years of experience in marketing operations, project management, or production coordination—preferably in fashion, luxury, or lifestyle.
• Experience managing marketing calendars and leading complex workbacks across departments.
• Proven ability to cascade information and assets across internal and global teams.
• Excellent organizational, time management, and communication skills.
• Proficiency with project management tools (e.g., Asana, Monday.com, Airtable, Smartsheet) and collaboration platforms.
• Detail-oriented, proactive, and calm under pressure.

Salary & Benefits/What We Offer:

The compensation for this position ranges from $100,000 - $115,000 (annually). The rate of pay offered will be dependent upon candidate's relevant skills and experience. In addition, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

About Marc Jacobs:

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO Statement:

Marc Jacobs International was founded on Marc's vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don't meet all of the listed qualifications. Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.