The Role This position will be providing sales support for project Wakefield in Wuxi, China. Job Responsibilities Responsible for customer reception, sales and other work, to facilitate customer transaction, contract, pay on time. In strict accordance with the sales process, seriously receive customers and provide them with warm services. Accept customer opinions, deal with customer complaints, and report to superiors in time if there are any problems beyond the scope of authority. Assist the property rights specialist and mortgage Specialist in following up the signing, mortgage, payment and house repossession of the clients. Assisted the sales director and assistant to do a good job in various sales statistics, and carefully filled in various sales statistics forms. Complete the work assigned by superiors in a conscientious and meticulous manner. Providing high standard customer service, including customer dealing, property inspection, advisory and purchasing. Working on after-sales service, relationship development and customer follow up. Conducting promotion and customer development. Be proactive in receiving market feedbacks and conducting routine analysis on customer data. Using new media to promote the project and attract customers.
Job Requirements Strong communication skill in the local language. Highly responsible individual, with good team spirit, and able to take pressure at work. Warm, cheerful and sincere personality with quick thinking and clear-minded attributes. Diploma degree or above. Be passionate about real estate industry with 2 years of experience in residential sales, sales star is highly preferred. Have outstanding sales skills and customer persuasiveness. Be familiar with local residential projects, home purchasing and loan related policies. Hardworking, optimistic and honest, with excellent communication and negotiation skills. Be a team player and able to work comfortably in a fast-paced environment.