Operations Support Specialist

Operations Support Specialist 2

Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Operations Support Specialist 2 to join our team in Ft. Meade, MD area.

Responsibilities include but are not limited to:

• Perform quality control on incoming requests, monitor, and process requests to closure.
• Generate new actions based on incoming requests.
• Communicate and coordinate actions with stakeholders.
• Draft, format, and facilitate coordination of SPFs.
• Analyze and summarize key points relevant to government decision makers.
• Collect and compile information to report statuses and metrics.
• Train new team members.

Minimum Qualifications:

• 1 year experience with a Master's Degree OR 3 years experience with a Bachelor's degree OR 4 years of experience with an Associate's degree; 2 additional years of experience might be substituted for a Bachelor degree.
• Experience maintaining documentation (e.g., Standard Operating Procedures (SOPs), official responses to actions, tracking spreadsheets and databases, and decision memos)
• Experience with Track-It, JIRA, Confluence, Siteworks, Corporate Data Repositories and shared directories.
• Experience with preparing meeting agendas, record decisions, and track follow-on actions to closure.
• Familiarization with laws/policies/authorities that govern the SIGINT and CYBER missions
• Experience with SIGINT Dataflow

Clearance Requirement:

• Active TS/SCI clearance with Poly

Physical Requirements:

• Must be able to remain in a stationary position at least 50% of the time.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as, the copy machine/fax machine/computer/printer.

The projected compensation range for this position is $75,500.00-$125,600.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at and provide your name and contact information.