VA Benefits Customer Service Assistants, Racine WI

VA Benefits Customer Service Assistants, Racine WI

Our client, a dedicated organization in the legal services industry, is seeking a VA Benefits Customer Service Assistants, Racine WI to join their team. As a VA Benefits Customer Service Assistants, Racine WI, you will be part of the Customer Support Department supporting Veteran's Benefits Assistance. The ideal candidate will have strong communication skills, a proactive attitude, and a compassionate approach, which will align successfully in the organization.

Location: Racine, WI

Pay Range: $18-$23 DOE

Shift: 1st Shift Hours

What's the Job?

• Assist Veterans with inquiries related to disability benefits and the application process
• Provide accurate information and guidance to clients regarding VA benefits
• Support the processing of claims and documentation submissions
• Maintain detailed records of client interactions and case updates
• Collaborate with team members to ensure timely and effective service delivery

What's Needed?

• High school diploma or GED; some college experience is a plus
• Previous experience in customer service or administrative roles
• Excellent verbal and written communication skills
• Ability to handle sensitive information with confidentiality and professionalism
• Strong organizational skills and attention to detail

What's in it for me?

• Paid time off – Up to two weeks available
• Medical, Dental, and Vision Insurance
• Short-term and Long-term Disability
• 401(k) with 3% Match
• Opportunities for career advancement and professional development

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!