Operations Assistant

Operations Assistant

Our client, a dynamic organization in the automotive insurance industry, is seeking a dedicated Operations Assistant to join their team. As an Operations Assistant, you will be an essential part of the Operations/Programming Team supporting the onboarding and management of new and existing vehicle and watercraft dealers. The ideal candidate will demonstrate meticulous attention to detail, be self-motivated, and excel in collaborative environments while also being capable of working independently to meet organizational goals.

Location: Lynchburg, VA

Pay Range: $18 per hour

Shift: 8 am to 5 pm, Monday to Friday

What's the Job?

• Program new dealers into the DMS system and make updates to existing programming with precision and accuracy.
• Serve as a primary point of contact for client setup, onboarding, and ongoing support, ensuring a seamless experience for all stakeholders.
• Assist in troubleshooting and resolving issues related to vehicle service plans, VIN decoding, and contract management.
• Collaborate with team members to generate class guides, eligibility criteria, and rate plans, contributing to the overall efficiency of operations.
• Support various projects and tasks within the Operations Team, including contract updates and peak time support, to ensure smooth workflow and operational excellence.

What's Needed?

• Proven experience in a similar role, preferably within the automotive or insurance industry.
• Proficiency with Microsoft 365 applications, especially Excel and Word, Power Query, Adobe Acrobat Pro, and familiarity with project management tools like Monday.com or similar CRM/project management platform.
• Excellent communication and interpersonal skills to effectively support clients and team members.
• Strong organizational skills with a keen eye for detail and accuracy.
• Basic understanding of contract terms, basic vehicle terminology, and data entry systems.

What's in it for me?

• Competitive pay rate of $18 per hour paid weekly.
• Work schedule that promotes work-life balance, Monday through Friday, 8 am to 5 pm.
• Potential for temp-to-hire employment, providing career growth opportunities.
• Engagement in meaningful work supporting operational excellence in a growing industry.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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