Inbound Sale Rep

Inbound Sales Representative

Our client, a leading provider in the Rochester, NY area, is seeking an Inbound Sales Representative to join their dynamic team. As an Inbound Sales Representative, you will be an integral part of the customer service and sales department, supporting the organization in delivering exceptional service and solutions to clients. The ideal candidate will demonstrate excellent communication skills, a proactive attitude, and a strong commitment to customer satisfaction, which will align successfully within the organization.

Job Title: Inbound Sales Rep

Location: Rochester, NY

Pay Range: $19 depending on experience

Shift: Monday-Friday 8am-5pm

What's the Job?

• Process customer telephone orders, inquiries, and participate in servicing and clerical reporting activities.
• Assist customers by checking stock availability, quoting prices, and processing orders accurately.
• Verify orders, billing, and correspondence, ensuring adherence to customer specifications.
• Support customers and service centers in estimating needs, quoting prices, and gathering cost information.
• Handle service requests, expedite order inquiries, and follow up on order statuses, including back orders and lost shipments.
• Other duties as assigned (May include warehouse work)

What's Needed?

• Strong organizational and communication skills.
• 1-3 years experience in a related job field
• Personable, positive attitude, and high moral value are a must!
• Ability to work effectively in a team environment.
• Attention to detail and accuracy in processing orders and documentation.
• Proficiency in using worksheets, inventory lists, and automated ordering systems.

What's in it for me?

• Opportunity to work in a supportive and inclusive environment.
• Engagement in meaningful work supporting customer needs.
• Potential for professional growth and development.
• Collaborative team culture that values diversity and innovation.
• Stable employment with consistent hours and pay.