Desktop Support Technician

Desktop Support Technician

Our client, a leading technology organization, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT support department supporting onsite technical operations. The ideal candidate will have strong communication skills, attention to detail, and a proactive approach, which will align successfully in the organization.

Job Title: Desktop Support Technician Location: Fremont, CA *fully onsite* Pay Range: $38.00-$40.00/hr Shift: M-F, 8am to 5pm

What's the Job?

• Diagnose and resolve unique, non-recurring problems related to application software, networking, and operating systems.
• Assist walk-up users with computer issues at the Tech HUB, providing timely support.
• Prioritize desktop tickets and identify problem sources using cloud-based digital tracking tools like ServiceNow.
• Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, and other hardware.
• Research, install, and troubleshoot all aspects of hardware and software, ensuring optimal performance.

What's Needed?

• Excellent oral and written communication skills with the ability to demonstrate them during interviews.
• Experience providing exceptional customer service to stakeholders.
• Strong attention to detail, especially in high-pressure situations.
• Critical thinking skills to identify and resolve technical issues effectively.
• Experience with Active Directory and broad knowledge of Office 365 applications.

What's in it for me?

• Opportunity to work in a dynamic and innovative environment.
• Gain valuable experience supporting diverse hardware and software systems.
• Collaborate with a dedicated team of IT professionals.
• Enhance your technical skills through hands-on support and troubleshooting.
• Work onsite in Fremont, CA, with a consistent Monday through Friday schedule.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.