Customer Service Representative

Customer Service Representative

Our client in St. Paul, MN is looking for hardworking, motivated talent to join their team. Don't wait… apply today!

Whats in it for you?

• $24/hr
• 8:00am-4:30pm
• Paid training
• Full time hours
• Clean and safe work environment

What will you be doing?

• Respond to customer inquiries via telephone, email, or mail within 24 hours.
• Communicate client needs and agendas to colleagues and management, proactively identifying potential concerns regarding capabilities and customer requests.
• Process customer requests for price quotations, purchase orders, order modifications, adjustments, and cancellations from domestic and international customers, OEMs, and distributors.
• Utilize the ERP system to access customer information, stock status, and purchase order details, ensuring accurate data entry and retrieval.
• Troubleshoot customer issues and coordinate with appropriate departments to resolve concerns effectively.
• Monitor active orders and notify customers of key updates, including scheduling changes, partial shipments, and credit modifications.
• Analyze transactions, correct records, and oversee customer portals as needed.
• Contact customers to obtain missing order details and ensure complete and accurate documentation.
• Perform routine and semi-routine tasks requiring sound judgment in interactions with customers, sales representatives, and internal teams.
• Leverage Microsoft Office and strong organizational skills to work independently while adhering to established office procedures and best practices.

What do you bring?

• High school diploma or GED required; completion of at least two years of college or trade school preferred.
• Exceptional interpersonal and communication skills.
• Excellent written, verbal, and presentation skills.
• Ability to anticipate customer needs and foster strong relationships.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and video conferencing tools.
• Experience with Epicor or other ERP systems is a plus.
• Strong problem-solving skills and the ability to maintain positive customer relations in various situations.
• Effective time management and the ability to prioritize multiple tasks to ensure timely completion.

Why should you choose Manpower?

• Free training to upgrade your skills, including a free college tuition program
• Medical, dental, vision, 401k
• Weekly pay with direct deposit
• 24/7 Manpower customer care support
• Dedicated Career Partner to help you achieve your career goals
• Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services.