Customer Service Rep / Data Entry

Customer Service Rep / Data Entry

Our client, a leading supplier in the hardware and distribution industry, is seeking a Customer Service / Data Entry Representative to join their team. As a Customer Service / Data Entry Representative, you will be part of the Customer Support and Logistics team supporting order processing and delivery coordination. The ideal candidate will have strong communication skills, organizational abilities, and a proactive attitude, which will align successfully in the organization.

Location: Middletown, NY

Pay Range: $17 per hour

Shift: Sunday to Friday, 12pm-5pm or 1pm-6pm

What's the Job?

• Receive and process customer orders via phone, email, and WhatsApp
• Provide product information, pricing, and availability to customers
• Check inventory across all locations to fulfill orders efficiently
• Coordinate and schedule deliveries using company vehicles or drop-shipment options
• Communicate with warehouse teams and drivers to ensure timely deliveries

What's Needed?

• Previous experience in customer service, dispatch, or order processing is preferred
• Excellent verbal and written communication skills
• Strong organizational skills and ability to multitask in a fast-paced environment
• Comfortable using phone, email, and messaging platforms like WhatsApp
• Familiarity with inventory systems and logistics coordination is a plus

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment
• Gain valuable experience in customer service and logistics
• Work with a reputable company committed to employee growth
• Consistent work schedule with weekends off
• Competitive hourly pay

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!