Customer Service Operations Coordinator

Customer Service Operations Coordinator

Our client, a leading player in the consumer goods industry, is seeking a Customer Service Operations Coordinator to join their team. As a Customer Service Operations Coordinator, you will be part of the Customer Service department supporting various teams. The ideal candidate will have strong communication skills, robust analytical abilities, and a proactive approach which will align successfully in the organization.

Location: Dallas, TX

Pay Range: $19.98 per hour

Shift: 1st shift

What's the Job?

• Receive and place telephone calls to maintain customer relationships.
• Perform data entry and process electronic and manual orders for major retailers.
• Serve as a customer advocate and correspond regularly with various departments.
• Support the Field Force and Brand Operations teams with operational needs.
• Manage multiple priorities with a strong sense of urgency and initiative.

What's Needed?

• Preferred: BA/BS degree or equivalent work experience.
• Preferred: 1-3 years of business experience, particularly in customer service.
• Required: Proficient skills in Microsoft Excel, Word, and Outlook.
• Preferred: Knowledge of SAP and Sales Force systems.
• Strong oral and written communication skills with attention to detail.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in customer service and operations.
• Develop skills in SAP and other business systems.
• Flexible work hours after initial training period.
• Potential for career advancement within the organization.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.