Customer Service Coordinator

Customer Service Representative (SAP / Order Management)

Our client, a growing international distribution company, is seeking a Customer Service Representative (SAP / Order Management) to join their team. As a Customer Service Representative, you will be part of the Customer Service/Order Management team supporting Sales, Warehouse/Inventory coordination, and global Customer Service partners (Europe). The ideal candidate will have strong attention to detail, adaptability, and confident communication which will align successfully in the organization.

Job Title: Customer Service Representative (SAP / Order Management) Location: Onsite Florham Park, NJ Pay Range: $55,000–$62,500

What's the Job?

• Manage customer orders and provide day-to-day customer support in a high-volume environment
• Use SAP (SAP HANA preferred) to update orders, track inventory, and maintain accurate records
• Coordinate and communicate shipment timing/availability with internal teams and global partners (Germany/India/Europe)
• Partner with Sales to confirm product availability and support customer needs
• Help improve organization/efficiency by maintaining accessible documentation and shared processes (SharePoint a plus)

What's Needed?

• SAP experience required (SAP HANA is a plus)
• Customer service and order management experience (2–5+ years preferred; strong candidates with 2–3 considered)
• Comfortable working with inventory/warehouse coordination and shipping-related communication (preferred, not required)
• Strong, steady personality—can work well with tenured teammates and different communication styles (not timid; not overly forceful)
• Willingness/ability to travel to Europe for training (passport now or ability to obtain one)

What's in it for me?

• Phenomenal benefits with the company covering the majority of health insurance cost
• Medical, dental, vision + life insurance
• 401(k) with employer contribution/match
• Strong PTO offering (starting at 2+ weeks; opportunity to earn more over time)
• Small-office environment where you're not "just a number," plus growth and advancement potential

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.