Counter Sales

Counter Sales - Customer Service

Our client, a leading provider in the hardware and industrial supply industry, is seeking a dedicated and enthusiastic Counter Sales / Customer Service professional to join their team. As a vital part of the sales support department, you will play a key role in delivering exceptional customer experiences and ensuring smooth daily operations. The ideal candidate will demonstrate excellent organizational skills, effective communication, and a strong commitment to customer service, aligning seamlessly with the company's values and goals.

Job Title: Counter Sales / Customer Service

Location: Green Bay, WI

Pay Range: $17.00 - $20.00

Shift: Monday through Friday, 8:00 AM - 4:30 PM

What's the Job?

• Learn and familiarize yourself with the stock SKUs using the provided stock book, and locate items efficiently within the warehouse.
• Write up sales orders and invoices accurately to ensure customer satisfaction and proper record-keeping.
• Greet customers warmly and provide excellent service to foster positive relationships.
• Schedule and maintain a calendar for customer consultations to support sales team activities.
• Maintain the showroom's appearance to ensure a welcoming and professional environment for customers.
• Answer general phone calls, providing helpful information and directing inquiries appropriately.
• Handle cash transactions, perform drawer counts, and ensure balanced registers at the end of each shift.
• Assist with general office duties and filing, supporting the sales team as needed.

What's Needed?

• Prior experience of 2-3 years in a customer service or sales support role.
• Strong organizational skills to manage multiple tasks efficiently.
• Excellent communication skills to interact effectively with customers and team members.
• Good customer service skills to create a positive shopping experience.
• Ability to work full-time hours, Monday through Friday, from 8:00 AM to 4:30 PM.

What's in it for me?

• Opportunity to work in a supportive and dynamic team environment.
• Consistent weekday hours with weekends off to promote work-life balance.
• Competitive pay rate of $17 per hour, commensurate with experience.
• Potential for growth and development within a reputable organization.
• Engagement in a role that values diversity, inclusion, and professional development.

If you'd like to learn more, a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!