Call Service Representative

Call Service Representative

Our client, a leading organization in the customer service industry, is seeking a dedicated Call Service Representative to join their dynamic team. As a vital part of the customer support department, you will play a key role in delivering exceptional service and support to clients. The ideal candidate will demonstrate excellent communication skills, adaptability, and a passion for helping others, aligning seamlessly with the company's commitment to service excellence and inclusive work environment.

Location: MOLINE, IL

Pay Range: $16 english speaking $18 French/English bi-lingual

Shift: Varied - must have flexibility

What's the Job?

• Handle inbound customer calls with professionalism and courtesy
• Assist customers by providing accurate information and resolving issues efficiently
• Maintain detailed and accurate records of customer interactions
• Learn and utilize computer software to support customer needs effectively
• Contribute to a positive team environment and uphold company standards

What's Needed?

• Previous experience in customer service or call center roles preferred
• Ability to learn new computer software quickly and efficiently
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with attention to detail
• Background checks and drug screening required

What's in it for me?

• Opportunity to work in a beautiful, modern environment overlooking the Mississippi River
• Temp-to-hire position with potential for permanent employment
• Competitive starting pay with opportunities for pay raises within the first year
• Supportive team environment with room for professional growth and advancement

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.