Account Manager

Account Manager

Mano bankas – is a financial power bank for business, and we work in this area with deep attention and a personal attitude. With quality and expertise, we aim to become a private bank for business. Clients call our experts by name, have their direct contact details and know that we will do everything to address any issue most efficiently and in the shortest time possible. By recognizing each company's distinctiveness, we easily adapt to it.

Being the first bank in Lithuania to receive a specialized banking license in January 2019, we focused on business loans and payment services since.

As mano.bank rapidly expands, we are looking for an Account Manager to join our team, who will own and grow relationships with mano.bank's B2B clients mainly around opening bank accounts, payments and currency exchange.

Responsibilities:

• Provide leadership and operational support for managing existing and new clients;
• Communicate with the potential clients and lead them throughout the onboarding journey;
• Manage potential client expectations and take ownership of the reported daily banking issues;
• Coordinate all client inquiries between internal stakeholders;
• Participating in sales and marketing initiatives related to existing clients;
• Drive towards a culture of continuous improvement and innovation, ensuring a client-focused, target-driven approach at all times.

Skills and Experience:

• A degree in relevant field (business administration, marketing, economics or similar);
• Minimum 1+ years of Account management or similar experience in a financial institution or a bank;
• Excellent written and verbal communication skills (in English and Lithuanian);
• Passion to work with advanced international companies, plus sense of understanding of online business industry, payment, and transaction trends;
• Inter-personal and inter-cultural communication, problem solving and client-facing skills;
• Systematic and consistent personality with ability to work well under pressure and meet deadlines;
• Experience in B2B sector with a focus on sales, consulting or product/business development would be an advantage;
• Experience in business client onboarding or KYC within fintech industry would be an advantage.

We Offer:

• Salary 2500 – 3500 € (gross)
• Private healthcare insurance
• Three additional paid vacation days a year
• Bonusses for personal celebrations or bereavement
• Flexible working time and hybrid working model
• Parking in Vilnius "Green Zone" or JUDU public transport ticket

Confidentiality is promised.

All detailed information regarding the collection and processing of the personal data of candidates please see the Privacy Policy of the AB Mano bankas.