Sales Assistant - #34477
Manila Recruitment
Sales Support And Customer Service Role
This is your chance to be part of a rising ICT start-up and make an impact while working with innovative companies across multiple sectors.
Our client is a dynamic Information and Communications Technology (ICT) company formed by an experienced and dedicated team of Engineers and Sales Executives. It is committed to delivering excellent products and services to every customer. Our client brings their professional expertise in IT and communications to help customers in public safety, security, commerce, hospitality, local government and other industries.
Sales Support
Assist the sales team with lead generation, prospecting, and follow-ups.
Prepare and send quotes, proposals, and sales contracts.
Maintain and update the CRM system with customer interactions and sales data.
Customer Service
Respond to customer inquiries via phone, email, or chat regarding products/services.
Provide product information, pricing, and technical specifications.
Resolve customer complaints and escalate issues when necessary.
Order Processing & Logistics
Process sales orders, invoices, and track deliveries.
Coordinate with logistics and inventory teams to ensure timely fulfillment.
Administrative Tasks
Schedule meetings, demos, and sales appointments.
Prepare sales reports, presentations, and performance analytics.
Assist in organizing marketing campaigns and sales events.
Market Research
Monitor competitors, industry trends, and customer feedback.
Gather data to identify potential sales opportunities.