Resident Services Coordinator

Area Resident Services Coordinator

Maloney Properties – Voted "Best Place to Work" by its employees for 10 years!

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities

Reporting to the Director of Resident Services, the Area Resident Services Coordinator will provide support to multi-family residential communities located in the city of Boston. The responsibilities include engaging community and organizing and running resident events. Developing service plans for youth and adults, organizing a consortium of providers including Social Security and Mass Health, providing crisis intervention, making referrals, recruiting volunteers, overseeing interns, communication through flyers, meetings and newsletters.

The goal of the Resident Services Coordinator (RSC) is to enhance the ability of residents to uphold their lease obligations, such as paying rent on time, taking proper care of the unit, and insuring quiet enjoyment of the property for all residents and surrounding neighbors. The RSC also promotes programs and efforts that enhance a resident's quality of life and help build healthy communities. This position also ensures the provision of program support and/or intervention for individuals and families through the coordination of community resources.

Your Qualifications

A Bachelor's degree, or higher in Public or Community Health, Social Work, Psychology, Gerontology, Counseling or related specialty or significant work experience relevant to the position is required. Previous resident services experience is preferred. The ability to triage situations/cases, prioritize, and address accordingly is required. The ideal candidate will have prior experience working with both family/elderly/disabled populations. Crisis management and risk management experience is required. Candidates must also be highly flexible, outgoing, confident and able to work as part of a team. MS Office skills are also required. Experience with HUD's PANGEA software is a plus. Must have a valid driver's license and access to a vehicle.

Compensation & Benefits:

Maloney Properties offers a family-friendly workplace and healthy work-life balance. In addition to a competitive salary and benefits package we also offer the following:

• Training programs and opportunities that lead to employee advancement and promotions.
• A flexible work schedule and the ability in many cases to work remotely.
• A generous Employee Referral Program with a bonus of up to $1,000 per hire.
• Volunteer and fundraising opportunities for annual causes such as the AIDS Walk and Stand Against Racism, just to name a few.

Excellent Benefits