Social Services Program Specialist - Complex Case Unit

Social Services Program Specialist I

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. The position is located in the Office of MaineCare Services (OMS) in Augusta, ME, within the Complex Case Unit (CCU). The duties include:

• Providing Maine residents with disabilities with solutions to complex healthcare, financial, and placement issues through integrated provider and community involvement.

• Facilitating team meetings for adults without a discharge plan until a safe location is identified or other complex issue is resolved.

• Providing member's team with team meeting notes and updating all interventions taken to the CCU database via CCU protocols.

• Providing consultation/assistance to members and their team in accessing needed services and/or other resources to ensure the least restrictive environment as possible.

• Facilitating and partnering with providers to develop a member plan of care.

• Maintaining collaborative relationships with community agencies, hospitals, and providers in order to educate and ensure the best outcomes for the members.

• Assessing all agencies for services/waivers member may be appropriate for (BIW, DD, APS, etc.).

• Performing other duties and responsibilities as may be assigned by the Department.

Knowledge, Skills, and Abilities Required:

• Knowledge of current standards of care and practices relating to services provided by health care facilities, agencies, and practitioners.

• Knowledge of applicable Department programs, policies, procedures, and guidelines.

• Knowledge of client rights and confidentiality.

• Knowledge of community resources, organizations, and services.

• Ability to communicate and write clearly and effectively.

• Ability to collect and analyze casework material, draw valid conclusions, and make independent decisions.

• Ability to establish and maintain effective working relationships while maintaining objectivity and professionalism.

Minimum Qualifications:

• Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.

• Position requires a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.