PT Customer Service Associate

Retail Operations Job

Hannaford Supermarkets, a local market with a rich history dating back to 1883, is seeking individuals for retail operations. We celebrate local foods and traditions, and our commitment to sustainability is evident in our sourcing practices. Our team members are integral to our mission of preserving farmland and local jobs.

Duties and Responsibilities:

• Provide outstanding friendly customer service.
• Observe and follow all company policies and established procedures.
• Clean check-stands daily and assist in prompt cleanup of spills and breakage.
• Maintain a neat, well-groomed personal appearance at all times.
• Assist in special projects and perform other functions as assigned by supervision.
• Work within our company's management planning guidelines to maintain productivity.
• Support and comply with all company safety standards.
• Treat all associates with fairness, dignity, and respect.
• Perform accurate price check function.
• Control excessive use of store supplies.
• Sweep floors during store hours and assist in other maintenance duties.
• Observe security standards by staying alert and reporting any abnormal behavior.
• Keep the inside and outside of the store clean and in good order.
• Sort returnable bottles in compliance with vendor requirements.
• Perform all other duties as assigned.

Qualifications:

• Effective communication and customer service skills.
• Meet minimum age requirements to perform specific job functions.
• Willingness to learn multiple tasks.
• Demonstrated ability to perform the technical requirements of the job.

Physical Requirements:

• Use hands frequently, grasping, reaching, and hand/arm motions while standing the majority of the shift.
• Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
• Push or pull up to 75 pounds on occasion.
• Handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
• Work in and out of inclement weather when necessary.
• Gather up to five shopping carts and push them to designated areas.
• Move empty bottles and containers from the front end to the back room.

Preferred Requirements:

• Greet all customers and provide them with prompt courteous service and assistance.
• Bag or package merchandise according to established company policies and procedures.
• Sort and return return-to-stock items back to their normal shelf locations with priority attention given to refrigerated and perishable items.
• Gather shopping carts and take them to designated areas and pickup points.
• Provide carryout service in accordance with the company's guidelines.
• Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible.
• Comply with all safety standards while operating the bottle crushing equipment.
• Meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $15.00 - $19.65 Hrly. Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to any characteristic protected by law.