Mid Market Account Executive - Contact Center - West

Account Executive Opportunity At Zoom

Zoom is looking for Account Executives with specialized experience in Contact Center sales. The role involves partnering with direct sales Account Executives to prospect new opportunities and increase sales funnel. The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities include qualifying leads and performing needs assessment, engaging technical resources, creating, delivering, and managing client presentations, proposals, and coordinating quarterly business reviews. The role also involves utilizing solution-selling and value-selling techniques to effectively guide sales processes to close, developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns, partnering with sales Account Executives to upsell current customers, and assisting in closing potential customers. Additionally, the role requires developing a go-to market co-sell strategy and working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions.

We're looking for experience in Telephony Contact Center Sales, experience leading others with product/services training, demo and sales guides, learning and training materials, and experience utilizing Customer Relationship Management (CRM) tools. The salary range is a minimum of $105,800.00 and a maximum of $211,700.00. In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. Starting pay will be based on a number of factors and commensurate with qualifications and experience. We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 10/30/25

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.