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Medical Front Office - Patient Service Specialist
Manage patient check-in, scheduling, and insurance verification processes efficiently
Scarborough, Maine, United States
Entry Level
2 months ago
Maine Staffing
Provides staffing, recruitment, and workforce support services for state government agencies and public sector programs in Maine.
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Patient Service Specialist
When patients enter our outpatient physical therapy center in Scarborough, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications:
- Minimum: High School Diploma or GED
- Preferred: 1 Year Front Desk experience, Healthcare experience
Equal Opportunity Employer/including Disabled/Veterans
Medical Front Office - Patient Service Specialist
Scarborough, Maine, United States
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About Maine Staffing
Provides staffing, recruitment, and workforce support services for state government agencies and public sector programs in Maine.