Devops Engineer - Ts/sci CI Poly

Job Title

Responsibilities:

Troubleshoot and resolve system/operational incidents

Perform root cause analysis for operational incidents

Analyze system performance and take corrective actions as needed

Assist Tier 2 with resolving complex system and end user problems

Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems

Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues

Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability

Work with deployment and ISP teams to support baseline deployments to operations

Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur

Requirements/Qualifications:

BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4 years of prior relevant experience.

Security+ Certification prior to start date

Strong communication skills, both verbal and written

Ability to quickly learn new software and IT concepts

Strong problem solving and decision making skills

Self-starter with an ability to work in a team environment and independently

Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway

Experience scripting in a Linux environment using Shell and Bash

Deep understanding and background in COTS integration and custom code development

Experience in at least one of the following languages:

Bash

Python

Java

NodeJS

Local to DMV (DC/Maryland/Virginia) with ability to be physically present at the team's work location in Chantilly

Strong interpersonal skills and proven track record of leading technical teams, conveying technical solutions to technical and non-technical audiences

Candidate must be able to physically be in Chantilly, VA a minimum of 4 days a week to work with the team with occasional meetings in Reston and/or Springfield, VA

All candidates must be US CITIZENS to be considered for the position

Security+ certification within 60 days of hire