Service Facilitator (dane County CCS)

Service Facilitator (Dane County CCS)

Lutheran Social Services of Wisconsin & Upper Michigan is looking to bring on a talented Service Facilitator to join our Dane County Comprehensive Community Services team!

CCS is a team-based wraparound program for individuals with mental health needs. The CCS Service Facilitator provides community based services to individuals with high level needs across environments including home, school and community. This is a full time, 40 hours a week role with a variety of benefits available to our colleagues!

Under the direction of a Licensed Therapist or qualified Licensed Psychologist, the Service Facilitator performs clinical assessment, diagnosis, and treatment of individuals with mental health, substance use, or co-occurring disorders.

Examples of services expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):

• Screening and Assessment – Complete initial and annual comprehensive mental health and substance use assessment, addressing strengths, needs and recovery goals.
• Service Planning - development of written service plan for psychosocial rehabilitation services, include measurable goals and objectives. Review services and plan regularly to assess progress toward goals.
• Service Facilitation – Ensuring consumers receive services in an appropriate and timely manner in alignment with service plan. Ensure that service delivery is coordinated and monitored to help consumer achieve highest level of independent functioning.

Essential duties and responsibilities:

• Provides assigned services to clients in alignment with the service plan.
• Provides individual, couples, family, and/or group psychotherapy services to adult and/or child/minor clients in a school, office, out-of-home care setting and/or home setting.
• Conducts assessments of client needs using clinical interview, objective diagnostic tools, and collateral contacts.
• Develops treatment plans collaboratively with clients and other providers.
• Provides agreed upon and necessary therapeutic services in keeping with strength-based, evidence-based best practice standards.
• Completes required documentation within required timelines and expectations per LSS, regulation, payers, and practice standards.
• Maintains client records.
• Makes recommendations within the client team and scope of practice.
• Testifies at legal proceedings as required by law and/or role.
• Attends client/recovery team meetings.
• Attends and participates in staff development programs, including in-service training, staff meetings, and professional seminars.
• Within your scope of practice, provide consultation to peers.
• Actively participate in clinical supervision meetings as required to meet best practice and licensure standards.
• Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
• Expected to understand productivity expectations and meet those standards that have been established for the role and the program.
• Performs other duties and special projects as required.

Perks:

• Public Service Loan Forgiveness (PSLF)
• Licensure and Exam Fees
• Clinical Supervision and Consultation
• Training
• Flexibility
• Benefits Package

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Master's degree in Social Work with Mental Health concentration, Counseling, Psychology, Marriage and Family Therapy, or related program is required.
• Practicum experience, through your degree program, related to services LSS provides is required.
• Eligibility for training license by meeting criteria set for by WI Department of Safety and Professional Services.

Certificates, Licenses, Registrations:

• The incumbent of this position must have or be eligible to receive state licensure "in training" as an Advanced Practice Social Worker, Marriage and Family Therapist, or Professional Counselor as applicable.
• The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

Language Skills:

• Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
• Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
• Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

Computer Skills/Technology:

• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
• Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
• Ability to work within a variety of ever-changing software packages and computer systems.

Physical Demands/Work Environment:

• Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes. Vision adequate to read correspondence, computer screen, forms, etc. Good manual dexterity. The employee may need to climb stairs to access clients being seen in home.
• The employee must react appropriately in times of crisis, which may include verbal and physical aggression from the people served and recognizing and taking appropriate action if signs of child or dependent adult abuse are present. Understands and is able to evaluate the potential for medical or behavioral emergency.
• The employee of this position works in client homes. The incumbent may be exposed to unsanitary household conditions and household allergens. The employee will also be exposed to outdoor weather conditions when traveling on company business.
• The noise level in the work environment is usually moderate.
• Travel: Daily travel may be required.

Lutheran Social Services of WI and Upper MI is an equal opportunity employer.