Human Services Professional - Full Time Evenings

Human Services Professional - Full Time Evenings

Lutheran Social Services of WI and Upper MI wants you to join our growing In-Home Recovery Services (IHRS) team as a Human Services Professional! This opportunity is supporting clients with significant mental health concerns and enrolled in the Comprehensive Community Services (CCS) or Community Support Program (CSP) through Northcentral Healthcare in the Wausau community.

This is a full-time, benefit eligible opportunity. Schedule is anticipated to be Monday - Friday, 2PM - 10PM and every other weekend. Hours worked during evenings or on weekends include an additional $1.50/hour for time worked taking hourly rate to $25/hour.

Under the direction of the Program Supervisor with assistance from Lead staff, In Home Recovery Service staff provide medication management support to clients experiencing severe and/or persistent mental health concerns. Medication management services are provided in the client's home, school, office or community. Qualified candidates will be able to demonstrate a strong attention to detail and problem solving skills. All program staff MUST have a valid driver's license, automobile insurance, and reliable transportation for daily travel throughout the Wausau area to provide support to clients in the community.

Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):

• Medication Monitoring – Non-Prescriber (e.g. delivery medications to improve compliance, review and teach clients about the medications/potential side effects)
• Participation on recovery teams. (provide feedback around service delivery and progress)

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Provide services to assigned clients in alignment with the service plan.
• Organize and plan work effectively.
• Apply knowledge of community resources.
• Apply knowledge of counseling and casework principles and methods.
• Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
• Apply working knowledge of social problems and their effects on individuals.
• Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
• Coordinate services per the service plan.
• Establish and maintain effective and collaborative working relationships.
• Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
• Maintain client records.
• Make recommendations within the client team and scope of practice.
• Testify at legal proceedings as required by law and/or role.
• Attend client/recovery team meetings.
• When supervision is a program requirement, actively engage in the clinical supervision process.
• Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
• Within your scope of practice, provide consultation to peers.
• Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
• Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
• Perform other duties and special projects as required.

Perks:

• Medical/Dental/Vision Insurance
• Short Term and Long Term Disability Coverage
• Flex Spending for Dependent & Health Care
• Mileage Reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• Employee Assistance Program
• Service Awards and Recognition
• Calm Wellness App – Premium Access
• Early Earned Wage Access with UKG Wallet

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below).

Comprehensive Community Services (CCS) Requirements:

• Bachelor's degree in relevant area of human services.

Certificates, Licenses, Registrations:

The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

Language Skills:

• Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
• Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
• Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.

Computer Skills/Technology:

• Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
• Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
• Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
• Ability to work within a variety of ever-changing software packages and computer systems.

Physical Demands/Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.

The employee must react appropriately in times of crisis that may include verbal aggression.

The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.

The noise level in the work environment is usually moderate.

Travel: Daily local travel is required.

Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer.