Seasonal Sales Assistant & Party Host!

Seasonal Sales Assistant & Party Host

Diversity matters. We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role: In this role, you'll be the friendly face that greets our customers, making their shopping experience enjoyable and memorable. With your knowledge of our products, you'll be able to offer personalized recommendations, demonstrate items, and provide tailored samples that resonate with our shoppers. Teaming up with your colleagues, you'll be instrumental in driving sales, exceeding targets, and organizing engaging in-store events that keep our customers coming back for more. You'll also take the lead in hosting exciting parties and events, both in-store and off-site, creating experiences that our customers will love. Besides that, you'll manage inventory, keep our shop floor inviting, and update displays to highlight seasonal trends. With flexible shifts and a competitive hourly wage that aligns with the Living Wage, you'll have access to plenty of support through training and development opportunities to help you enhance your skills.

Key Information: This is a temporary position, but there's a great opportunity for it to transition into a permanent role based on your performance. Hours available: 10-12 hours per week.

Key Responsibilities

• Welcome customers with a friendly smile and cultivate a warm and inviting atmosphere in our store. Make an effort to connect with shoppers, understanding their preferences, providing personalized product suggestions, and showcasing items through engaging demonstrations.
• Deliver outstanding customer service by sharing your extensive product knowledge and offering tailored samples that meet individual needs. Participate in hosting in-store events that promise memorable, inclusive experiences for every visitor.
• Throw unforgettable parties for every occasion and participate in exciting events, whether in-store or off-site! Let's make each event memorable together, leaving positive impressions on every customer you meet!
• Keep our store floor clean and visually appealing, ensuring it always reflects the welcoming vibe we strive for. Contribute to meeting our sales targets by promoting products creatively and collaborating effectively with the team to surpass our goals.
• Efficiently manage stock levels, making sure our shelves are well-stocked and ready for customers to explore. Be proactive about controlling store expenses, such as minimizing product waste, to help keep us within budget.
• Commit to ongoing training and development, enhancing both your product expertise and customer service abilities. Collaborate with your teammates to create an inclusive and respectful working environment, enhancing the overall customer experience.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• Flexible working
• Tailored gender affirming care*

*qualifying period/hours required

We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging. We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of! Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

Our Hiring Process

Stage 1: Applied

Stage 2: Trial Shift

Stage 3: Hired