Seasonal Sales Assistant And Party Host

Seasonal Sales Assistant And Party Host

Diversity matters. We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Lush Guildford is known for its five-star customer service. We've even won an award for it! Our priority is making sure every visitor has an experience curated perfectly to their needs. With such varied customers, we might be offering a pampering hand & arm massage one minute, then playing who-can-blow-the-biggest-bubble the next! We're a party hotspot, with multiple celebrations held every week, and we're proud of our close links with the local community. As a training shop, we host new managers to showcase Lush customer service in action. You might know Lush as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role. Our sales team are the heart and soul of Lush Guildford and our seasonal sales assistants provide vital support during the bustling festive period. Every decision you make will contribute towards our visitors having a very merry Christmas shopping experience. As a seasonal sales assistant, you'll be on the shop floor: helping customers, demonstrating our products, keeping our shop looking beautiful, and contributing to the fun festive atmosphere. You'll also be confident driving sales forwards and working towards business targets. In your role as party host, you'll bring energy and excitement to every event, creating the perfect evening for our party guests. We hire great people from all walks of life. If you share our enthusiasm for creating Christmas magic and delivering exceptional customer service, you will find yourself at home within the Lush Guildford team.

Key information hours available: 8 hours per week. Application deadline: 18th September 2025. Interview dates: Wednesday 24th / Thursday 25th September 2025 and Saturday 27th / Sunday 28th September 2025. Training: Sunday 12th October 2025. Start date: From Monday 13th October 2025. You will be required to work either Christmas Eve or Boxing Day. You must be available at least one weekend day. Shifts start as early as 7am and end as late as 9pm. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of our shop.

Host the perfect celebration for our party animals, working as a team to prepare activities, deliver party games, and make lasting memories.

Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.

Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.

Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they're shopping.

Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.

Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.

Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.

Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.

Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Skills And Experience

Customer experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a sales assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Passion for parties: Host the perfect celebration for our party animals, creating an unforgettable experience. Although we host events for all ages, you will most likely be hosting children's parties. Your high-energy approach and confidence with large groups of children contribute to a fun, personalised party fit for a VIP.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a sales assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Benefits

Holiday allowance

50% discount on Lush products and spa treatments

Profit-based bonus

Complimentary spa treatment*

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance programme

6 months of full pay for parental leave (primary caregiver must qualify for SMP)

Flexible working

Tailored gender affirming care*

*qualifying period/hours required

We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold 'naked' to the customer without any packaging. We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of! Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

Our Hiring Process

Stage 1: Applied

Stage 2: Recruitment Evening

Stage 3: Trial Shift

Stage 4: Welcome to Lush!

Find out more