Head Of IT Operations

Head of It Operations

Are you a dynamic, structured leader with a passion for delivering stable, secure, and efficient IT services? Join Lundbeck as our new Head of IT Operations and ensure the reliability, security, and performance of our global IT backbone.

Your new role

As Head of IT Operations, you will lead and continuously develop the operational foundation of Lundbeck's global IT environment. You will manage a team of skilled professionals, collaborating closely with vendors, internal teams, and business stakeholders, and ensuring our systems operate seamlessly and securely.

Key responsibilities include:

• Operational Leadership: Lead Operations, including Security Operations, to ensure stability, scalability, and resilience, while setting the future direction in alignment with business needs
• Vendor & Partner Management: Continuously evaluate and adjust the vendor landscape as new solutions emerge, ensuring optimal performance, cost efficiency, and innovation from strategic partners.
• Process & Service Excellence: Drive the development, optimization, and maturity of operational processes and procedures, ensuring they are efficient, scalable, and aligned with ITIL best practices.
• Infrastructure & Service Initiatives: Oversee major infrastructure and operational projects, from business case creation to budget management, procurement, and execution oversight - ensuring strategic alignment, delivery progress, and stakeholder commitment, without direct involvement in hands-on technical work.
• Continuous Improvement: Lead initiatives to modernize and automate IT operations while maintaining a strong focus on security, compliance, and risk management - ensuring service quality, reliability, and efficiency across the global IT landscape.

Your future team

As a member of Global IT, you will join a dynamic and diverse organization of 140 global colleagues. We provide a wide range of IT services and ensure secure, efficient operations for over 5600 colleagues across all business units and geographies. You will report to the Head of Global IT Operations and be part of a leadership team of five. The position is based at Lundbeck's headquarters in Valby, Copenhagen.

What you bring to the team

You are motivated by empowering your team and driving operational excellence. You bring:

• Leadership experience with IT operations within a global, complex, and business-critical environment.
• Strategic oversight in outsourced and multi-vendor operations, including shaping vendor strategy, managing performance, and fostering long-term partnerships.
• Expertise in IT Service Management, with ITIL certification preferred, and a proven ability to mature ITIL-based processes.
• A structured, service-oriented mindset paired with excellent stakeholder engagement and communication skills.
• A relevant degree and 5+ years of in infrastructure architecture or related roles.

Our promise to you

Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.

Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you're not sure if you meet all the requirements? We still want to hear from you!

Upload your CV and include a few lines about your motivation for applying. We ask you not to include a photo or personal information that does not relate to your professional experience.

Applications must be received by 30. September 2025.