Sr. Service Technician

Sr. Service Technician

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Role

• Diagnosis, maintenance, and repair of Lucid Motors vehicles
• Working effectively with the appropriate software environment to properly and fully document all interactions with customer vehicles
• Technical qualification for work on high-voltage vehicles
• Direct customer contact, good communication skills
• Diagnosis, maintenance and repair of Lucid Motors products
• Effective work with the appropriate software environment
• Proper execution and documentation of work processes
• Processing of quality assurance measures
• Common customer service tasks, such as phone calls, scheduling appointments, etc.
• Ability to work and act independently
• Attention to detail and passion for an optimal customer experience
• Order and cleanliness in appearance and in the workplace

Requirements

• 5+ years of work experience
• Experience in diagnosing and repairing electric vehicles
• Completed vocational training as a mechatronics technician
• English B2 or advanced
• Knowledge of common vehicle technology
• Written and verbal communication skills
• Good self-organization
• Ability to work independently
• Teamplayer
• Basic computer and Microsoft Office skills
• High willingness to learn
• Valid driver's license up to 3.5t

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)