Automotive Technician, Event Support Team

Automotive Technician, Event Support Team

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Responsibilities

• Travel with the Marketing, Brand & Sales teams, providing technical support & upkeep of their vehicles
• Diagnose and repair complex electrical systems, including high-voltage batteries, electric motors, and charging systems, with a focus on minimizing downtime.
• A capacity to creatively solve problems and think quickly in a fast-paced environment
• Confidently repair electro-mechanical issues and perform diagnostics
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Ability to problem-solve both technical and process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Demonstrate attention to detail and passion for creating positive client experiences
• Flexible work availability and ability to travel as needed to support Sales & Marketing efforts (up to 100% at times)
• Support new market launches and gallery/service center openings
• Other duties as assigned

Qualifications

• 4+ years of experience as a Service Technician or Diagnosis Technician
• Enjoy direct customer interaction and supporting Marketing & Sales events
• Flexible work availability and ability to travel as needed to support Sales & Marketing efforts (up to 100% at times)
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Flexible work availability and ability to travel as needed to support Sales & Marketing efforts (up to and exceeding 80% at times)
• Ability to travel with limited notice.
• Exceptional ability to interface and collaborate with individuals, groups, and vendors
• An innate drive to maintain product and company reputation, always complying with company communications policies
• Provide technical support during press events and ensure that all vehicles are presented in the best possible condition.
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications

• ASE Certified Master Technician

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation Range: The compensation range for this position is $32 - $42 USD.