Store Ops Sr Analyst - Execution Support

Do Your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.

What You Will Do

• Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.
• Coordinates and manages timely execution of projects across stores, from development to implementation.
• Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.
• Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders.
• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.
• Assists Store Operations Consultants with development of process improvement solutions based on field feedback.
• Leverages customer facing technology to improve productivity and efficiency.
• Executes the process of documenting policies, procedures, and processes for new store initiatives.

Minimum Qualifications

• Bachelor's degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 2 years Related Industry Experience (Installation, Repair or US Home Improvement)
• 2 years' Experience in data analytics, performance reporting

Preferred Skills/Education

• 2 years Demonstrated project management experience, such as Gantt Chart design and development
• 1-year Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows
• 1 year Experience with Service Provider Capacity Management

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.